top of page

FAQ

How long does it take to receive a large quantity of bows?

Each order is unique, and depending on the quantity the time necessary to complete the order differs.  Generally, our timeline is 2-3 weeks.

Returns & Refunds

Since each item is custom made to order, returns are generally not accepted and we are only able to accept returns on defective merchandise or mistakes we have made. In those cases a corrected, exact replacement is sent to you.

Refer to size charts and spec sheet links to ensure proper sizing and fit for each item.  

Items that are eligible for returns must be received within 10 days of the original purchase date. The returned items must be unwashed, unworn, unaltered, have zero makeup stains, deodorant stains, or animal hair present to be eligible.

Return shipping is the responsibility of the customer

We reserve the right to alter the size and/or layout of lettering, logo, or design so that it will fit imprint size restrictions and look attractive on the item ordered. Also, colors appear differently on every computer, tablet, and mobile device. The colors you see are not 100% accurate to the colors you will receive. 

black_logo_transparent_background.png
bottom of page